Privacy Policy

iinix is a software development company. Our website is at iinix.com. When we refer to "we", "us", or "iinix" in this policy, we mean the iinix business and its operators.

We take privacy seriously. This policy explains what personal data we collect when you use this website, why we collect it, how long we keep it, and what rights you have over it.

Enquiry form submissions

When you submit the contact form, we collect your name, email address, company name (if provided), the service you are enquiring about, your budget range (if provided), and your project description. We use this information solely to respond to your enquiry and assess whether we can help with your project. We do not add you to any marketing list without your explicit consent.

Server logs

Our web server automatically records standard access logs, including your IP address, browser type, referring URL, and pages visited. These logs are used for security monitoring, diagnosing technical problems, and understanding aggregate traffic patterns. Logs are retained for 30 days and then deleted.

What we do not collect

We do not use analytics services (such as Google Analytics), tracking pixels, behavioural advertising scripts, or any third-party data collection tools. We do not use cookies beyond what is strictly necessary for the site to function (a session cookie for the admin area, used only by authenticated staff).

For enquiry form data, our legal basis is legitimate interests: you have contacted us to discuss a potential business relationship, and responding to that enquiry is the expected outcome. For server logs, our legal basis is also legitimate interests in operating a secure and functional website.

Enquiry records are retained for up to 24 months from the date of submission. If a project engagement begins, associated records may be retained for up to 7 years for legal and accounting purposes. Server logs are deleted after 30 days. If you would like your enquiry data deleted sooner, contact us and we will do so promptly.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use third-party CRMs, email marketing platforms, or cloud data processors to handle your enquiry data. It stays in our own systems.

In the unlikely event that we are required by law to disclose your data (for example, in response to a court order), we will do so only to the extent required.

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Erasure: ask us to delete your data.
• Restrict how we process your data.
• Object to processing based on legitimate interests.
• Portability: receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at privacy@iinix.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data lawfully.

We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), server hardening, and restricted access to production systems. No method of transmission over the internet is 100% secure, but we don't take that as an excuse to be careless. See our Security Policy for more detail.

We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect when changes were last made. We will not retroactively reduce your rights without clear notice.

Questions about this policy? Email privacy@iinix.com or use the contact form.